rvdm
renita van der merwe
1 reviews | Active since Dec 2012
02 Feb 2022, 09:27
BATTLING TO CANCEL CONTRACT
CAS ***-V1F6 Been trying to cancel one vehicle on this contract but without any joy. They keep on saying contract only expires next year. Contract was TRANSFERRED to my name when husband passed away, not a new contract!!! Proof of this was mailed. This is unacceptable. What is the use of a casenr if nothing gets investigated and feedback given. USELESS!!!!!!!!
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Replies (2)
Netstar's replyOfficial
02 Feb 2022, 09:48Hi Renita,
Thank you for your correspondence with Netstar.
I am so sorry for the inconvenience caused.
Your request has been escalated to our Retentions department and you can follow up on your query by calling them on *** or ***.
Your reference is: CAS-***-Q1V8
Netstar has launched a Service Bot where you can view your invoice, fitment certificate, request a vehicle location and many other options. Simply send a WhatsApp message to 0860-12-24-36 or use the following link https://www.netstar.co.za/service-bot/.
Regards, ^LM
Thank you for your correspondence with Netstar.
I am so sorry for the inconvenience caused.
Your request has been escalated to our Retentions department and you can follow up on your query by calling them on *** or ***.
Your reference is: CAS-***-Q1V8
Netstar has launched a Service Bot where you can view your invoice, fitment certificate, request a vehicle location and many other options. Simply send a WhatsApp message to 0860-12-24-36 or use the following link https://www.netstar.co.za/service-bot/.
Regards, ^LM
Netstar's reply02 Feb 2022, 09:48
Official
Hi Renita,
Thank you for your correspondence with Netstar.
I am so sorry for the inconvenience caused.
Your request has been escalated to our Retentions department and you can follow up on your query by calling them on *** or ***.
Your reference is: CAS-***-Q1V8
Netstar has launched a Service Bot where you can view your invoice, fitment certificate, request a vehicle location and many other options. Simply send a WhatsApp message to 0860-12-24-36 or use the following link https://www.netstar.co.za/service-bot/.
Regards, ^LM
Thank you for your correspondence with Netstar.
I am so sorry for the inconvenience caused.
Your request has been escalated to our Retentions department and you can follow up on your query by calling them on *** or ***.
Your reference is: CAS-***-Q1V8
Netstar has launched a Service Bot where you can view your invoice, fitment certificate, request a vehicle location and many other options. Simply send a WhatsApp message to 0860-12-24-36 or use the following link https://www.netstar.co.za/service-bot/.
Regards, ^LM
Netstar's replyOfficial
03 Feb 2022, 14:59Hi Renita,
I do apologize for the inconvenience caused. I have escalated the matter for you and the relevant people will be in contact with you.
kind regards. ^LM
I do apologize for the inconvenience caused. I have escalated the matter for you and the relevant people will be in contact with you.
kind regards. ^LM
Netstar's reply03 Feb 2022, 14:59
Official
Hi Renita,
I do apologize for the inconvenience caused. I have escalated the matter for you and the relevant people will be in contact with you.
kind regards. ^LM
I do apologize for the inconvenience caused. I have escalated the matter for you and the relevant people will be in contact with you.
kind regards. ^LM