RN
Ramaru N

1 reviews | Active since Mar 2025

18 Mar 2025, 21:37

Battery drainage problem to be resolved after 7 days

I reported the problem of battery drainage two years ago and the problem was solved but I am now encounting the same problem. I contacted the customer service and I was told that the technician will be sent after seven days. Not considering the urgency of the matter.

0
Replies (2)
Netstar
Netstar's reply19 Mar 2025, 07:05
Official
Good day Ramaru,

We understand your frustrations and would like to put you at ease. 

Please note we will get someone to assist you as soon as possible.

Kind Regards,
Netstar
Netstar
Netstar's reply19 Mar 2025, 18:41
Official
Good day Ramaru,

Thank you for taking our call and allowing us the opportunity to assist with your request. 

If you require any further assistance, please don’t hesitate to reach out to us. 

Regards, 
Netstar