Battery drainage and no technician coming to sort it out

Item: Netstar
Rating: 1
Author: Qayiso N

Netstar tracker unit is draining battery from my vehicle. Have been asking them for the past 3 weeks to come and have a look at it. I get given a date and time that a technician will come through and that has not happened. 3 appointments not honoured. Case number "cas-***-v3w3". The worst customer care ever

Helpful (0)

Replies (2)

Netstar's replyOfficial

21 Oct 2025, 12:03

Good day Qayiso,

Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience. Kindly note that this matter has been escalated accordingly.

Kind regards,
Netstar

Netstar's reply21 Oct 2025, 12:03

Official

Netstar's replyOfficial

21 Oct 2025, 15:48

Good day Qayiso,

We are pleased to see that you were contacted and assisted with your query. Should you need further assistance please reach out and we will be happy to assist.

Kind regards,
Netstar

Netstar's reply21 Oct 2025, 15:48

Official