Bad treatment from Netstar

Hello Peter,

I wanted to bring to your attention the bad treatment that I have received from Netstar. I recently purchased a new bakkie and sold my old one. As part of this process, I cancelled my Netstar contract.

However, to my surprise, Netstar is now requiring me to pay a cancellation fee that was not disclosed to me. I requested that they provide me with a signed contract or telephone conversation discussing the cancellation fee, but they failed to do so.

Moreover, they are now threatening to put my name on the credit bureau if I don't pay the fee. This is extremely unfair and unjust, especially considering that I was never informed of this fee beforehand.

I am disappointed and frustrated with the way that Netstar has treated me. I have been using Netstar for more than five year, in these year I never failed to pay my premium.

I have attempted to reach out to Netstar on numerous occasions via email, but have received no response. Instead, I have received threatening messages via SMS.