KM
Kanyane M
1 reviews | Active since Dec 2021
31 Dec 2021, 02:14
Bad treatment from agent. I’m shifting my business
I just called in now now reporting that I left my vehicle in a safe place parking space but received a message now saying battery disconnected. I explained to the call Centre lady the situation and she ended up just hanging the phone on me I have 6 vehicles with these people and this is how they treat me. Very rude I’m Sedona canceling them and moving to tracker. The audacity of this agent she doesn’t understand the TCF principles one bit.
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Netstar's replyOfficial
31 Dec 2021, 07:22Good day Kanyane
Thank you for bringing this to our attention. We sincerely apologize for the unsatisfactory service that you got, we will retrieve call recordings and take this matter up with the relevant agent. We will also contact you to further resolve this matter.
Regards
Netstar
Thank you for bringing this to our attention. We sincerely apologize for the unsatisfactory service that you got, we will retrieve call recordings and take this matter up with the relevant agent. We will also contact you to further resolve this matter.
Regards
Netstar
Netstar's reply31 Dec 2021, 07:22
Official
Good day Kanyane
Thank you for bringing this to our attention. We sincerely apologize for the unsatisfactory service that you got, we will retrieve call recordings and take this matter up with the relevant agent. We will also contact you to further resolve this matter.
Regards
Netstar
Thank you for bringing this to our attention. We sincerely apologize for the unsatisfactory service that you got, we will retrieve call recordings and take this matter up with the relevant agent. We will also contact you to further resolve this matter.
Regards
Netstar