BAD Services

I made a call on Monday 2021/09/07 I spoke to a consultant regarding my NETSTAR Early Warning system to be moved from my old vehicle a Ford Kuga to my new vehicle a Ford Everest. I needed to take ownership 2021/06/09. He took all the detail and said they will contact Consolidated Ford. Needles to say 5 phone calls later, still NO feedback to me or Consolidated Ford. I'm taking ownership without a device in the new car, since the old one is still in the old car. Which I will NO longer pay!!! Promises, promises is all I got after 7 years of good service and now this??? I'm done with NETSTAR!!!