1 reviews | Active since Nov 2009
BAD SERVICE - SOMETHING STINKS AND THEY HIDE SOMETHING . . .
<p>I signed Altech Netstar on 2 vehicles. I want to change from 1 vehicle (as it was sold) to my new vehicle. I did phone netstar. A lady with the name Natasha phone me and tell me I had to upgrade both vehicles. So I apply. They will come and install Netstar again in both vehicles. I directly ask that Netstar will come to the vehicles and install Netstar. No problem - they will phone me. I get an email and we must go to Bellville - I send numerious emails to ask what is going on - nothing. This should happens on the 7th of July - this is the 10th of July and nothing. Another case I cannot get credit vir the 1 vehicle if I do pay I will loose the money they cannot transfer to the new vehicle's account. What happened then - - - I pay for the whole month but on the 7th they will install what about the other 21/22 days? Must I loose that money. Premey phone me and tell me I owe Netstar money as i did not paid. Yes - I probably do - no invoices/statements were send to me - I ask her to send me also a director or supervisors email as I was definately not impress with the service. She promised me she did send it with the email with the invoices. Guess what? The invoices was send but NO NAME and EMAIL of a SUPERVISOR/DIRECTOR. . . my question is - - - is there something to hide? Something stinks to say at least. Till now my car is not insured as there is no device in it. Surely I do have all the evidence and if this is getting ****** I WILL GO FURTHER WITH ACTION AGAINST NETSTAR - everyone that reads this - GO TO ANOTHER SUPPLIER - DONT TAKE NETSTAR! Im going furhter by public media against Netstar if I had to.</p>
Good day Susan
Thank you for taking my call.
We acknowledge receiving your complaint. Feedback will be communicated to you.
Kind regards
Denise
Good day Susan
Thank you for taking my call.
We acknowledge receiving your complaint. Feedback will be communicated to you.
Kind regards
Denise
Good day Susan
Thank you for taking my call. You have informed me that you are waiting for your system to be uo and running to see if you received an email from the relevant department.
Kind regards
Denise
Good day Susan
Thank you for taking my call. You have informed me that you are waiting for your system to be uo and running to see if you received an email from the relevant department.
Kind regards
Denise
