FP
Fikile P

1 reviews | Active since Oct 2015

30 Aug 2019, 08:48

Bad service, poor collections process, ******* treatment

Netstar has never even once contacted me about my account not being paid, next thing they hand my account over and the outstanding balance or arrears is tripled. This is absolute bullocks to me and when I request a detailed statement to show what actually transpired on the account, Petronella doesn't respond to me emails, it's as if she actually doesn't care.

0
Replies (2)
Netstar
Netstar's reply16 Oct 2019, 10:12
Official
Good Day,
Thank you for your correspondence with Netstar, 
As per our telephonic conversation, we are busy with investigation and will provide feedback upon completion.
Kind Regard
FP
Fikile P's update07 Nov 2019, 20:47
Reviewer Update
What telephonic discussion because no one called me?
Please highlight which conversation you are referring to.
It's a month later and I have no feedback.