Bad service of Netstar

I have one problem with netstar..i am writing about them twice.. last year i got into a car accident and their tracking device went out of my car, i was paying the package that include friction/impact detector but this happened 1. During and after accident they didnt call to ask if i was okey because there was a huge collision impact 2. I wrote to the notifying them of what happened and that their tracking device went out but they never responded my me . So i resolved to reversing the money they were debiting in my account to get their attention but they called threatning me.

I then wrote to hellopeter about the happenstance, they then responded and the resolution was that i should pay the amount of +-350 which i owed..after that they will send someone to come fix the tracking device.i paid them and waited for them send the technician and they never did..and they called them and told them they should cancel their contracted because as it was my car was trackeless so they should cancell so that i can take another tracking device from another company they promised me again that they will send the technician which did happen..unfortunately they stole my car..i reported the matter they could recover my car or even their own tracking device up to date..and quickly in less than two weeks they wrote a letter to me saying they cant recover my car i should send the report to my insurance and that was the last time i heard from them... .the problem now the very people who treated me unfair have handed me over to debt collectors claiming that i owe them and i now need to pay them..for the services they could render to me. They bridged their contract with me , **** to me and even failed recovering my car