Bad Service: Netstar Customer Services and Accounts Dept

On 15th of June I received a notification from Netstar that my vehicle has not moved and I was notified to submit reasons for this. I indicated my vehicle was not parked and was continuously used every day but on Netstar app it indicated no movement. I contacted the Netstar department only to be informed that my account was in arrears and could not help me until account is settled. I did not receive any notifications from Netstar regarding my suspended account. Nevertheless I paid the amount outstanding to Netstar on 15th June. I was told that the Netstar will lift suspension. I forwarded proof of payment to Stanley from Pre Legal account and Busiswa from Customer Services via email but to present my account is blocked. I intended to travel on holiday but had to cancel my vacation as my Netstar tracking device not working. I tried again today to contact Netstar customer services but no reply from customer services. My calls get rejected. I am both disappointed with Pre Legal department and customer services at Customer Services.