R
Realeboga

1 reviews | Active since Mar 2023

08 Dec 2024, 17:25

Bad service from Netstar

I called to have my panic button repositioned because I couldn’t reach it. They scheduled an appointment and sent me an address for the repositioning. However, when I arrived, I discovered from the security at the gate that they had sent me the wrong address. When I called to inquire, I was told that they did not know the correct address. I ended up wasting my petrol and energy, only to be informed that they would get it fixed.

After calling, inconvenience and yelling, they said they would come to my place, and I am still waiting. If you get a chance, do not use Netstar.

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Replies (1)
Netstar
Netstar's reply09 Dec 2024, 07:21
Official
Good day Realeboga 

Thank you for bringing this to our attention. We are sorry to hear about the experience you have had and would like the opportunity to provide you with the necessary assistance. A consultant will contact you

Regards 
Netstar