Bad Service

Item: Netstar
Rating: 1

I have been struggling with my account with Netstar for months now. Their Customer service is bad. Nobody cares to assist. I will not recommend anyone to go near them.

Helpful (0)

Replies (3)

Netstar's replyOfficial

26 Apr 2022, 14:37

Good day Judas,

Thank yo for your message and we note your concerns.

We will be in contact with you for assistance.

Regards,
Netstar

Netstar's reply26 Apr 2022, 14:37

Official

Good day Judas,

Thank yo for your message and we note your concerns.

We will be in contact with you for assistance.

Regards,
Netstar

Netstar's replyOfficial

29 Apr 2022, 07:58

Good day Judas,

Thank you for your patience.

Kindly be advised that we have cancelled the old contract and your account will be refunded with R1048.44, the funds will reflect on your account by 06/05/2022.

Kind regards,
Netstar

Netstar's reply29 Apr 2022, 07:58

Official

's updateReviewer Update

06 May 2022, 11:30

Still not refunded. I was expecting it. i am not surprised at all. Zero Customer service with Netstar. How disappointing.

's update06 May 2022, 11:30

Reviewer Update

Still not refunded. I was expecting it. i am not surprised at all. Zero Customer service with Netstar. How disappointing.