1 reviews | Active since May 2022
Bad Service
Netstar must be the worst tracking company out there. I reported my car missing instead of them responding immediately I was sent forms to complete before they could recover my car and by the the time they decided to respond the unit was already tempered with and they were telling me that they don't have a signal and that there was nothing they could do. Most of the consultants that I dealt with were very rude and heartless and most of them not even honest about what really happening. I was charged R9 850 recovery fee and my car was never recovered and they just treated me like I was nothing and my case was just unimportant to to them. I would really like to advise people not to use this ****py and unreliable service provider
Thank you for your correspondence with Netstar.
In response to your complaint, Kindly be advised that upon loss of your vehicle your account was not in good standing thus you were required to make payment towards the recovery fee as well as sign the recovery agreement.
We trust the above finds you well and in order.
Kind Regards,
Netstar
Thank you for your correspondence with Netstar.
In response to your complaint, Kindly be advised that upon loss of your vehicle your account was not in good standing thus you were required to make payment towards the recovery fee as well as sign the recovery agreement.
We trust the above finds you well and in order.
Kind Regards,
Netstar
We are please to confirm that our post response department contacted Ms Mageza and advised accordingly.
For any further assistance please don't hesitate to contact us.
Kind Regards
Netstar
We are please to confirm that our post response department contacted Ms Mageza and advised accordingly.
For any further assistance please don't hesitate to contact us.
Kind Regards
Netstar