JR
Jemina R
1 reviews | Active since Feb 2018
18 Apr 2023, 11:39
Bad service
I’m not happy with Netstar, I was double billed then called them on the 3rd of April then the lady advised that I will get my money with 14 day, yesterday I decided to do a follow up only to find that my refund was not lodged,they promised to do an urgent refund, this morning I did a follow up again and still nothing has been done .I keep on talking to different people and they both giving me empty promises. I would like to get my refund urgently
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Replies (2)
Netstar's replyOfficial
18 Apr 2023, 12:14Good day Jemina,
We are sorry to hear about your experience. We will treat your request with urgency and hope to have this matter resolved as soon as possible.
Kind regards,
Netstar Team
We are sorry to hear about your experience. We will treat your request with urgency and hope to have this matter resolved as soon as possible.
Kind regards,
Netstar Team
Netstar's reply18 Apr 2023, 12:14
Official
Good day Jemina,
We are sorry to hear about your experience. We will treat your request with urgency and hope to have this matter resolved as soon as possible.
Kind regards,
Netstar Team
We are sorry to hear about your experience. We will treat your request with urgency and hope to have this matter resolved as soon as possible.
Kind regards,
Netstar Team
JR
Jemina R's updateReviewer Update
20 Apr 2023, 13:48Still haven’t received any joy from Netstar, I’m so disgusted with the fact that nothing is still not done with my query, witch shows that they don’t take their clients seriously.maybe MiWay needs to explain why they choose Netstar for me.
JR
Jemina R's update20 Apr 2023, 13:48
Reviewer Update
Still haven’t received any joy from Netstar, I’m so disgusted with the fact that nothing is still not done with my query, witch shows that they don’t take their clients seriously.maybe MiWay needs to explain why they choose Netstar for me.