BAD SERVICE

I am really unhappy with the service received at Netstar. I have been paying Netstar via debit order monthly. They suddenly decided that they will not debit me last month without any explaining, and the next thing when the account fell into arrears they then harassed me with calls, messages and emails saying i am in arrears. I decided to pay them on Friday and send them the proof, this morning a stupid lady from Netstar called me at 7 in the morning claiming my account is on arrears even when i told her i paid she insisted. Their service throughout my 3 years insured with them was really terrible and I am glad i moved to a better company and canceled them because i can not tolerate this nonsense service.