Bad service

Item: Netstar
Rating: 1
Author: Nhlanhla Z

Around January/Feb 2024 NETSTAR installed a new device in my car, during April month I noticed that my tag was faulty.

I phoned NETSTAR and they confirmed that my tag isn't programmed/linked and technician will come by Friday as it was Tuesday.

From April till to date NETSTAR has never sent out the technician. I was so disappointed until I read reviews about NETSTAR daily service complaints.

Helpful (0)

Replies (3)

Netstar's replyOfficial

24 Jun 2024, 14:25

Hi Nhlanhla

Thank you for flagging this matter with us.
Kindly note that a consultant will contact you to assist.

Kind regards,
Netstar

Netstar's reply24 Jun 2024, 14:25

Official

Hi Nhlanhla

Thank you for flagging this matter with us.
Kindly note that a consultant will contact you to assist.

Kind regards,
Netstar

Nhlanhla Z's updateReviewer Update

24 Jun 2024, 14:28

I'm confident a consultant will call but will the technician honor the appointment???

Nhlanhla Z's update24 Jun 2024, 14:28

Reviewer Update

I'm confident a consultant will call but will the technician honor the appointment???

Netstar's replyOfficial

25 Jun 2024, 13:52

Hi Nhlanhla

We are pleased to see that you were contacted and assisted by our fitment center.
Should you need further assistance please reach out and we will be happy to assist.

Kind regards,
Netstar

Netstar's reply25 Jun 2024, 13:52

Official