1 reviews | Active since Jun 2017

08 Sept 2020, 11:19

Bad Service: Cancellation of Unit

I have been trying to cancel a unit on my sold car since yesterday. All I get is "We will call you back in 30 minutes" and I wait the whole day!!

This is very poor customer service and I do not appreciate it!! I spoke to someone today around 9am and she said I will be called in 20 to 30 minutes. I am still waiting!! Same thing happened with a different person yesterday.

0
Replies (1)
Netstar
Netstar's reply08 Sept 2020, 12:05
Official
Good Day Sibapiwe,

We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together. 

Best regards,
Netstar