bad service

Last year February 2019 I took a 3-year contract with netstar, monthly payment R300 for two cars.

I have missed few payment, they took my account to creditworks I am current need to pay the full contract amount (10 000) so that they’re activate tracker. When I took the contract I was not advised that if I missed payment I will need to settle the full contract amount to a collect(creditworks). Even when it happened no one informed that my account will be handed over to collect creditworks. My December statement was showing that I have balance outstanding of R800, then on 24 January 2020 made payment of 300.

I am willing to make my account up to date, paying off all previous missed payment, then going forward will make sure that my account is up to date.

However both company (netstar and creditworks) no willing to help me they want 10 000 which is the contract amount be settled now.

I don’t have 10 000 and the 10 000 I was gona pay it over a period of 36 months.

Now one told me that I will be required to pay the full about if I missed payment and even when it happened no one told me.