Bad Service

I have just recently taken interest your services and displeased with your customer service, first thing the technician provided me with the tag that does not work and I had to make calls to check if it has been activated. I keep getting the same answer that they have logged the incident and I will be contacted back, to this day I have not be able to get assisted.

This journey has been so disappointing and sad because all I want is to ensure that my car is safe with you guys, I am beginning to regret choosing and fully having trust in your services.

I need this to be escalated as soon as possible as I cannot be the one spending money to get my tack activated.