Bad service

I cancelled my Netstar in January 2020 already, but still Netstar kept on deducting from my bank account. I reversed the debit orders and kept on sending them e-mails notifying them of my cancellation. Netstar refused to cancel my account since I stopped paying. My account have been handed over for legal action. I was not in arrears when I cancelled. I am bul**** by Netstar and their legal team and I am in a hostage situation with them. I was with them for almost 3 years but decided to cancel since their office closed in Kimberley without notifying us. I would not recommend Netstar to anyone.