BAD SERVICE AND STILL NO FITMENT DONE!!

This is so dissappointing to refer a client to Netstar and he has been battling to get service from 27 April 2022 for a fitment on his vehicle. His insurance gave him 7 days for fitment and he has been contacting them from his cell phone number every day with promises and nothing happens. He is in Cape Town, but has to phone the call centre to get an appointment for fitment with NO JOY AND 20 MINUTES AND MORE ON THE PHONE. How can I refer someone to NETSTAR with this bad service. Please get in contact with me ASAP!!