Bad service and no feedback / resolution

My vehicle's electronics cut out completely on 16/03/15 and the vehicle would not start, it was completely dead. I called Hyundai roadside assist who had to come and tow my vehicle.<br> <br> Hyundai informed me that the electrical fault was located on the wiring where the tracking device is fitted.<br> As such the fault is not covered under the warranty, as its due to the tracking device installation and I am liable for the towing fees of R 1,453.50, which I had to pay in order for them to release my vehicle to me.<br> <br> I requested Netstar to reimburse me the R 1,453.50 which I had to pay for the towing as the breakdown was caused by the Netstar fitment. I furnished the report from Hyundai.<br> <br> Was told a tech would come out to check. on 25/03/15 I followed up again and was told same thing, but still nothing so had to follow up again on 31/03/15.<br> Finally on 08/04/15 Tech came out. Initially said the Netstar unit was not connected to the fuse box, but after getting Hyundai on the phone he found the offending wiring. I took a pic.<br> I sent the pic and feedback to Netstar on that day but still no feedback or resolution. I followed up gain this morning but still no answer or resolution.