Bad service and no customer service

My query with netstar is still not resolve am still having same problem with my panic button , after I wrote my review about them they call and again I was ask to press my panic button and it was still not working properly and that was last week Thursday.

The lady by name Zanele from netstar told me that she will communicate with customer service and they will arrange with technician to come and fix it, till to-date I haven't received a call.

On Sunday i press it again no call from the emergency service , yesterday morning I called and i was told that the technician ( Mike ) will call and arrange appointment to fix it, but guess what he call and told me that my panic button was reset I must press it and i must call him back , and when i called him there was no answer,I called him the whole day yesterday and there no option to leave a message .

This morning again I pressed my panic button and no emergency call till now

Ever since they fitted a new tracker last week Wednesday is till not work properly.

And Nestar they don't care about there product or even the service they offer to the clients, panic button is the most important part of there service but is been a week and am still straggling to get my panic button fixed even though its new.