UN
Una'Matshezi Ngalwana
1 reviews | Active since Mar 2022
13 Jun 2023, 11:38
Bad service
I am very dissapointed with the service I am receiving from Netstar. I have been a client since 2022, bought a new car and requested my old account to be cancelled, I received an email stating that the old account has been cancelled, to my suprise I am still being debited for the old account. Tried to contact the company and were not successful, no one is responding to emails. My account has now been handed over and this is affecting my credit rating.
Helpful (0)
Replies (3)0
Replies (3)
Netstar's replyOfficial
13 Jun 2023, 11:57Good day Una
We have noted your query and would like to assist you in any way that we can. We will forward your complaint to our internal team. One of our consultants will reach out to you personally for assistance.
Regards
Netstar
We have noted your query and would like to assist you in any way that we can. We will forward your complaint to our internal team. One of our consultants will reach out to you personally for assistance.
Regards
Netstar
Netstar's reply13 Jun 2023, 11:57
Official
Good day Una
We have noted your query and would like to assist you in any way that we can. We will forward your complaint to our internal team. One of our consultants will reach out to you personally for assistance.
Regards
Netstar
We have noted your query and would like to assist you in any way that we can. We will forward your complaint to our internal team. One of our consultants will reach out to you personally for assistance.
Regards
Netstar
UN
Una'Matshezi Ngalwana's updateReviewer Update
19 Jun 2023, 09:47Been waiting for a call and still no one has contacted me.
UN
Una'Matshezi Ngalwana's update19 Jun 2023, 09:47
Reviewer Update
Been waiting for a call and still no one has contacted me.
Netstar's replyOfficial
19 Jun 2023, 11:55Good day Una'Matshezi,
Thank you for letting us know. Kindly note that we have escalated your feedback to our internal team for further investigations and they will reach out to you for assistance.
Kind regards,
Netstar Team
Thank you for letting us know. Kindly note that we have escalated your feedback to our internal team for further investigations and they will reach out to you for assistance.
Kind regards,
Netstar Team
Netstar's reply19 Jun 2023, 11:55
Official
Good day Una'Matshezi,
Thank you for letting us know. Kindly note that we have escalated your feedback to our internal team for further investigations and they will reach out to you for assistance.
Kind regards,
Netstar Team
Thank you for letting us know. Kindly note that we have escalated your feedback to our internal team for further investigations and they will reach out to you for assistance.
Kind regards,
Netstar Team