BT
Bee T

1 reviews | Active since Oct 2020

11 Mar 2024, 21:36

Bad service

This is easily the worst tracking company. The agents are rude and will tell you different things. My tracker is not updating the correct location and it’s showing as in motion whereas the car is parked.

When I ask them about the location of my car they tell me what I’m seeing on the app and I keep telling them it’s not at that address the first I spoke to said they have a technical issue and it should be fixed and the. The next guy said he knows nothing about the technical issue and there’s nothing he can do and I’ll have to wait for customer service the following morning. They won’t help should something happen to the car.

0
Replies (2)
Netstar
Netstar's reply12 Mar 2024, 10:13
Official
Good Day Bee,

Thank you for bringing this matter to our attention. Kindly note that we have already noted your query and our team that deals with fitments will contact you to make arrangements for attendance.

Kind Regards,
Netstar
Netstar
Netstar's reply12 Mar 2024, 12:10
Official
Good day Bee,

 We are pleased to see that you were contacted and assisted. As discussed, please let us know when the vehicle is available.  Should you need further assistance, please don't hesitate to reach out and we will be happy to assist.

Kind Regards,
Netstar