ML
Mark L
1 reviews | Active since Jun 2021
22 Jun 2022, 17:06
Bad Service
I have asked to have one of my trackers upgraded. It was approved 1st June 2022, 3 weeks ago. Since then i have called about 20 times, asked supervisors to call back and they don't. Technician been out 3 times and still not working. I have been with Netstar about 20 years, BUT This is now pathetic service and a waste of my time and money. Very dissappointed.
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Replies (2)0
Replies (2)
Netstar's replyOfficial
22 Jun 2022, 17:34Good day Mark,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind regards,
Netstar
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind regards,
Netstar
Netstar's reply22 Jun 2022, 17:34
Official
Good day Mark,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind regards,
Netstar
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind regards,
Netstar
Netstar's replyOfficial
24 Jun 2022, 17:47Good day Mark.
Thank you for patience, We are pleased to inform you that your unit is now updating. Please contact us should you need further assistance.
Kind regards,
Netstar
Thank you for patience, We are pleased to inform you that your unit is now updating. Please contact us should you need further assistance.
Kind regards,
Netstar
Netstar's reply24 Jun 2022, 17:47
Official
Good day Mark.
Thank you for patience, We are pleased to inform you that your unit is now updating. Please contact us should you need further assistance.
Kind regards,
Netstar
Thank you for patience, We are pleased to inform you that your unit is now updating. Please contact us should you need further assistance.
Kind regards,
Netstar