BH
Brenda H

1 reviews | Active since Aug 2010

12 Jan 2021, 10:53

BAD SERVICE

I have tried unsuccessfully to get hold of SOMEONE / ANYONE at Netstar for the past 2 days. I have even sent an email to which I have not had the courtesy of a response. Shocking! When I do manage to get through, I am on hold for a standard 3 minutes and then the call gets disconnected! Does Netstar not need new business? If the decision to use Netstar as a service provider rested with me, I WOULD NOT do business with them but unfortunately the choice is not mine to make. It seems that someone is at least monitoring the hellopeter site, so perhaps I will get a call back.

One would think that from the numerous BAD reviews on this site, Netstar would get their act together and keep their customers and prospective customers happy. Utterly poor business! My contact details are ***

0
Replies (2)
Netstar
Netstar's reply13 Jan 2021, 11:36
Official
Good day Brenda,

Thank you bringing this matter to our attention.

We will contact you to assist.

Kind regards,
Netstar

Netstar
Netstar's reply13 Jan 2021, 12:17
Official
Good day Brenda,

Please note that we've tried contacting you with no success, kindly advise of a convenient time to call you.

Kind regards,
Netstar