Bad service

I'm very disappointed my car was ****** 28/11/23. Netstar received a notification for an alarm of my car they didn't bother to phone me and check if I'm ok or not as a result by the time I woke up and realized my car has been ****** it was too late the tracker was already removed and dumped somewhere. I'm now without a car because of Netstar I definitely didn't get the service I've been paying for.