JM
Johannes M
1 reviews | Active since Oct 2020
23 Oct 2023, 11:59
Bad service
When the product was sold to me I was told that I would pay a once of fee R899 and then after it would be R99 on a monthly basis. This month they deduct double and tell me something else that I was not told when I joined. I am not happy with the service I got and also the netstar go that doesn't work as I'm still waiting for them to email me their link-up to know still waiting
Helpful (0)
Replies (5)0
Replies (5)
Netstar's replyOfficial
23 Oct 2023, 14:03Hi Johannes
We sorry to hear that you are not satisfied with our service. Netstar is putting measures in place to improve our customer service to make sure all our clients are satisfied.
We are happy to handle your case, please note that one of our trained consultants will be in contact to assist you.
Kind regards,
Netstar
We sorry to hear that you are not satisfied with our service. Netstar is putting measures in place to improve our customer service to make sure all our clients are satisfied.
We are happy to handle your case, please note that one of our trained consultants will be in contact to assist you.
Kind regards,
Netstar
Netstar's reply23 Oct 2023, 14:03
Official
Hi Johannes
We sorry to hear that you are not satisfied with our service. Netstar is putting measures in place to improve our customer service to make sure all our clients are satisfied.
We are happy to handle your case, please note that one of our trained consultants will be in contact to assist you.
Kind regards,
Netstar
We sorry to hear that you are not satisfied with our service. Netstar is putting measures in place to improve our customer service to make sure all our clients are satisfied.
We are happy to handle your case, please note that one of our trained consultants will be in contact to assist you.
Kind regards,
Netstar
Netstar's replyOfficial
23 Oct 2023, 14:17Hi Johannes
Kindly be advised that we have attempted to contact you without luck.
May you please advise us of a suitable time to contact you.
Kind regards,
Netstar
Kindly be advised that we have attempted to contact you without luck.
May you please advise us of a suitable time to contact you.
Kind regards,
Netstar
Netstar's reply23 Oct 2023, 14:17
Official
Hi Johannes
Kindly be advised that we have attempted to contact you without luck.
May you please advise us of a suitable time to contact you.
Kind regards,
Netstar
Kindly be advised that we have attempted to contact you without luck.
May you please advise us of a suitable time to contact you.
Kind regards,
Netstar
JM
Johannes M's updateReviewer Update
23 Oct 2023, 18:43I'm available at 11am-12pm lunch time or after 5pm
JM
Johannes M's update23 Oct 2023, 18:43
Reviewer Update
I'm available at 11am-12pm lunch time or after 5pm
Netstar's replyOfficial
24 Oct 2023, 10:05Good day Johannes,
Thank you for the reply. Please note contact will be made during the times you requested.
Kind regards
Netstar
Thank you for the reply. Please note contact will be made during the times you requested.
Kind regards
Netstar
Netstar's reply24 Oct 2023, 10:05
Official
Good day Johannes,
Thank you for the reply. Please note contact will be made during the times you requested.
Kind regards
Netstar
Thank you for the reply. Please note contact will be made during the times you requested.
Kind regards
Netstar
Netstar's replyOfficial
24 Oct 2023, 10:05Good day Johannes,
Thank you for the reply. Please note contact will be made during the times you requested.
Kind regards
Netstar
Thank you for the reply. Please note contact will be made during the times you requested.
Kind regards
Netstar
Netstar's reply24 Oct 2023, 10:05
Official
Good day Johannes,
Thank you for the reply. Please note contact will be made during the times you requested.
Kind regards
Netstar
Thank you for the reply. Please note contact will be made during the times you requested.
Kind regards
Netstar