1 reviews | Active since Jun 2016
This is the worst service I ever received from a company like them. A few months ago Netstar installed a tracker in my vehicle, and removed the previous tracking system.
Ever since this happened, the battery of my vehicle are drained empty every single night. I contacted them and they send out their technician. The technician then removed the tracker to see if the problem persisted. I have informed Netstar that I will not pay for a tracker which I do not have. Every single month Netstar are debiting my account. I called their call center numerous times, they promised all times to return my call. No one did. The last time I spoke to Netstar, they connected me to the installer and the lady (Olivia) of the company told me, that her manager will call me back.
No one ever called me. Netstar still tries to debit my account. Now they are even changing the reference nr, after I tried to stop the payments at my bank.
Pathetic service!!! I want all the money that I paid back!! Why should I pay for something I do not have. And very strange that Netstar does not pick up that the tracker is not active in my vehicle. They are suppose to monitor my vehicle at all times.
This is not how you treat your clients.
Anneline
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