BAD SERVICE

VERY BAD SERVICE

I closed my Netstar account two months ago, when I sold my vehicle. I informed Netstar and even got a letter confirm my account is closed with Netstar. Month end came and they debited my account, call them no one attended to my query or refund I then had to go reverse it in the bank. They off to go stand in a bank line. I spoke to customer service - they apologized and assure me that it wont happen again.

Month end Jun 2018 came and low and behold my account was debited again. I emailed Johan Stauss on ********** and Brent on ********** and and no responses. I even emailed ********** ********** still no replies. This is truly unacceptable when they want your business everyone contacts and email you all the time - when they mess up your account or service is cancelled no one can response. Please can my account and query be resolved and my money be refunded.

My contact details: ********** or 076 **********