Bad Service

On 30/08/2017 I sold my vehicle, an email was sent to Netstar to cancel the subscription. On 31/08/2017 I purchased a new vehicle with a new Netstar.

In September I was debited for my old vehicle(cancelled), then again in October. I then emailed Netstar(23/10/2017)again about the debit order going off for a vehicle I do not own. On 26/10/2017 I get an email from Natasha Petersen which was not what I had expected, I tried calling her but to no avail. Left a message for her Team Manager Shene Vassen , who decided I wasnt worth returning my call so she had someone else in her team call me. We still didnt resolve the matter. On 27/10/2017 I sent another email and followed up again on the 31/10/2017 and the 02/11/2017 and another on 06/11/2017 to which I finally received a response from Shene Vassen querying how can she assist me. I mean seriously??? After this many emails and telephone calls you still dont know what I am requesting? I emailed her back on the 06/11/2017 to date have had no response from her. Yesterday - 20/11/2017 another debit went off my account for a vehicle that was sold in August! I am more than disgusted by the service received from Netstar and to think I am still a client of Netstar yet I am being treated in this manner.