MP
Macnus P
1 reviews | Active since Jul 2010
22 Aug 2017, 17:14
Bad service
On 2017/08/03 i requested Altech Netstar info regarding an upgrade on my current tracking contract, i didnt get any response of them. On 2017/08/16 i send again an e-mail requesting them to change my tracking device to another car that i bought ,but once again no response from them. On 2017/08/22 i phone them to cancel my contract effective from 2017/08/16 but send me a confirmation of cancellation effective from 2017/09/22. I cancel this because of ignorance and realy bad service, what worry me is in the event if my car is ****** will there be any response from them.
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Netstar's replyOfficial
23 Aug 2017, 07:57Good day Macnus
We acknowledge receiving your complaint. Feedback will be communicated to you.
I am unable to establish contact with you, I have sent you an email requesting a convenient time.
Kind regards
Denise
Best regards,
Netstar's reply23 Aug 2017, 07:57
Official
Good day Macnus
We acknowledge receiving your complaint. Feedback will be communicated to you.
I am unable to establish contact with you, I have sent you an email requesting a convenient time.
Kind regards
Denise
Best regards,