PL
PATRICIA L

1 reviews | Active since Feb 2013

25 Apr 2023, 11:54

BAD SERVICE

Good Day

I have sent a cancellation email in December to notify them that I cance my policy..I got notification saying its been done.Now I occasionally received emails and messages saying that I owe and also I am being threatened that my account will be handed over

I even sent Ashendra Singh <***> an email on the 29/03/2024 AFTER RECEIVING THE STATEMENT

Account number:***3 PLEASE RECTIFY AS I AM NOT HAPPY WITH THIS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

0
Replies (2)
Netstar
Netstar's reply25 Apr 2023, 12:54
Official
Good day Patricia,

We are sorry to hear about your experience. We will treat your request with urgency and hope to have this matter resolved as soon as possible. 

A consultant will be in contact with you for assistance.

Kind regards,
Netstar Team
PL
PATRICIA L's update25 Apr 2023, 12:57
Reviewer Update
Please and clear my name also on Transunion