1 reviews | Active since May 2016
bad service
<p>I HAVE BEING CONTACTING NETSTAT FOR OVER 3 MONTHS NOW,EVERY TIME I SPEAK TO AGENT I GET CUT OFF,EVER SINCE THEY INSTALLED A TRACKET TO THE NEW CAR THE DEBIT ORDER HAD STOPED GOING THRU,I HAVE BEING REPLYING TO THE EMAILS THEY SEND MONTHLY TO THEM TO DEBIT ME,TO MY SUPRISE ON FEB I WAS CONTACTED BY LISTING COMPANY SAYING A OWE NETSTAR AND I HAVE MADE AN ARRANGED WITH THEM TO DEBIT AND ALSO SENT NETSTAR EMAIL TO DEBIT ME.TILL TODAY NOTHING HAPPEND AND I RECEIVED A STATEMENT SAYING I OWE MONEY AGAIN .I HAVE SPOKEN TO SIBUSISO MBATHA AND EMAIL HIM PROOF MY DEBIT ORDER THAT IS NOT REFLECTING ON THEIR STATEMENT UP TO TODAY NOTHING HAPPEND.AND I MIGHT BE CONTACTED BY THE LISTENING COMPANY AGAIN WHEREAS THIS CALL CENTRE/LEGAL TEAM AINT DOING THEIER JOB.I HAVE REQUESTED SEVERAL TIMES TO BE CONTACTED NOT EVEN ONCE I WAS CALLED.</p> <p>THIS MATTER MUST BE RESOLVED URGENTLY,THEY HAVE MY DETAILS BUT THEY AINT TAKING THE MONEY REASON WHY ??NO ONE IS GIVING ME THAT ANSWER</p>
Good day Francina
Thank you for taking my call.
We acknowledge receiving your complaint. Feedback will be communicated to you.
Kind regards
Denise
Good day Francina
Thank you for taking my call.
We acknowledge receiving your complaint. Feedback will be communicated to you.
Kind regards
Denise
Good day Francina
Thank you for taking my call. This query has been resolved.
Kind regards
Denise
Good day Francina
Thank you for taking my call. This query has been resolved.
Kind regards
Denise
