1 reviews | Active since Mar 2017

11 Apr 2017, 13:04

Bad Service

<p>We had Netstar Trackers installed a few minths back, first they installed the wrong trackers. not what i wanted, but I accept the that their could have been a miscommunication. Then we did a Upgrade on trackers that I could have access to trip reports and more control. now we are battling for over a month now because the trackers is not working properly. I am paying for something I dont have access to. They charge me for the Eary Warning systems that does not work, Seriuosly that is not fair. Why am I paying for something that does not work.</p>

0
Replies (3)
Netstar
Netstar's reply12 Apr 2017, 07:01
Official

Good day Mariehet,

Thank you for taking my call.

We acknowledge receiving your complaint. Feedback will be communicated to you.

Kind regards,

Bongiwe

Netstar
Netstar's reply12 Apr 2017, 10:19
Official

Good day Mariehet,

As discussed, you have advised that you will contact me once you have checked my email.

Kind regards,

Bongiwe

Netstar
Netstar's reply04 May 2017, 08:18
Official

Good day Mariehet,

Thank you for giving me the opportunity to resolve your query.

You have advised that all is in order and you will inform me if you need further assistance.

Warm Regards,

Bongiwe