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SBU N

1 reviews | Active since Aug 2017

04 Aug 2017, 15:06

bad service

<p>I have been a memeber of this insurance company for a couple of months, with two cars insured with them did manage to negiate a discount.</p> <p>As part of their cover, a smartbox is"tracker" is installed to monitor vehicle movement as well as driver behaviour, of late Altech Netstar has been recieveiing bad signals on my vehicle which we took in for repairs or replacement at the agent (Radiou Auto Sonic Bellville) and that was 31/07.</p> <p>Despite the time lost, and bad service esperienced by my driver, the signal still reflects erreounesly because i know the car is not in Mpumalanga, did raise this same day with customer swervice, to date none has been done.</p> <p>how the hell am i paying for a dysfucntional, unrealisble service?</p>

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Replies (1)
Netstar
Netstar's reply08 Aug 2017, 09:28
Official

Good day Sibu

Thank you for taking my call.

We acknowledge receiving your complaint. Feedback will be communicated to you.

Kind regards

Denise