1 reviews | Active since Nov 2016

19 Mar 2021, 11:55

Bad service

Netstar is very useless, I made booking to get my one car unit upgraded and a new installation on my other car 3 days ago, I was told the fitment will be done on Friday 19/03/2021,

I waited for and nothing happened until I called in and they decided to book 1 car in Pretoria and the other in Boksburg which is a total madness,

Then the consultant told me they will only assist me next week Tuesday,

Netstar service sucks, the call center doesn't knw what they are doing, every one tells a different story ever time i call in. I have heard enough of this

0
Replies (1)
Netstar
Netstar's reply20 Mar 2021, 10:04
Official
Good day Clancy,

Thank you for bringing the matter to our attention.  We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers.

We will look into your problem and provide feedback.

Kind regards,
Netstar