DZ
Daleen Z

1 reviews | Active since Dec 2018

08 Oct 2023, 06:13

Bad sercive when you cancel car tracker and they keep on taking money

Good day i got in beginning of June a notice of my contract been with them for 2years - and now they increasing the premium- contract was for 2y. I sent a mail to cancel the tracker in car. End June money was take July same thing - and every time i forward mail and add - but nobody come back and if i phoned i got told now i need to oay cancellation fees - and i was like i wont contract wasnt renews and i cancelled it and you took 2 more payment. But all this fell on death ears - so now im reporting here as a company that just do as they want - and not taking in what me as the client is telling them. And im.not taking with a person that dont listen what im saying and always made it as if im only cancelling contract now! I need them to look at the mail i sent and scroll down as it started in June already - i already add a new tracker in car and they keep.on askig money - that i wont pay

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Replies (1)
Netstar
Netstar's reply08 Oct 2023, 11:12
Official
Hi Daleen,

Thank you for taking the time to contact us. 

We apologize for the service you have received, and would like the opportunity to assist you. 

Please note one of our consultants will make contact with you.

Regards,
Netstar