1 reviews | Active since Sept 2019
Bad Netstar
In December 2022 i noticed that i cant see any of my trips on the Netstar app. Which then led me th phone Netstar to find out whats the problem. Only then when they picked up something is wrong with the device installed in my vehicle. Netstar then got the company in Lephalale who originally installed the device. By which i told them i dont stay there anymore.
Over the past weekend i requested Netstar again to remove the divice and cancel my subscription and a full refund. Netstar did not even pick it up from their side that the device is faulty untill i phoned them.
4 weeks later and still nothing has been done. Yesterday, 2023/01/30 Netstar send me an email stating that they are trying to contact me to schedule a technician to come have a look. Ref ne: CAS-***-N8N2
I ask again. What would have happened if my vehicle got ****** in this time? Netstar would never have been able to track and recover my vehicle. People must be aware of this Glitch with Netstar. Utter poor service and very bad product. I have the unit in my vehicle lees than 12 months.
I am so sorry that you've had this experience. In the aim to provide you with the best possible experience and improve where we can, I would like to learn more about your experience. One of our professionals will contact you for a better service.
Regards
Netstar
Best regards,
I am so sorry that you've had this experience. In the aim to provide you with the best possible experience and improve where we can, I would like to learn more about your experience. One of our professionals will contact you for a better service.
Regards
Netstar
Best regards,
Kindly note that we are trying to contact you with no avail, please advise a suitable time to contact you or an alternative number to reach you.
Regards
Netstar
Best regards,
Kindly note that we are trying to contact you with no avail, please advise a suitable time to contact you or an alternative number to reach you.
Regards
Netstar
Best regards,
Thank you for coming back to me. But i am not interested in excuses from Netstar again.
This is the second review on HeloPeter about Netstar. Pathetic!!!!!!!
I demand a cancellation and a full refund.
Thank you for coming back to me. But i am not interested in excuses from Netstar again.
This is the second review on HeloPeter about Netstar. Pathetic!!!!!!!
I demand a cancellation and a full refund.
We would need to speak to you even for the cancellation process. We will once again try reaching out to you today to further assist.
Regards
Netstar
Best regards,
We would need to speak to you even for the cancellation process. We will once again try reaching out to you today to further assist.
Regards
Netstar
Best regards,
II have not received one email from Netstar the whole of February 2023.
That is the only way to get in touch with me.
I want my ****** money returned to me. Then we can talk about your money!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
II have not received one email from Netstar the whole of February 2023.
That is the only way to get in touch with me.
I want my ****** money returned to me. Then we can talk about your money!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!