1 reviews | Active since Feb 2016
Bad information and additional costs
hi have been with Netstar for over 8 years. loved the service, Untill now.<br> I bought a new car. i need my old tracking unit to be installed into my new car.<br> this will be my 4 car with net star. near paid for swooping of units<br> the call centre advised me i have to pay a fee of R900 because contract is still 12 month contract. and then pay pay another fee for a new unit to be fitted.<br> after a fight<br> now i have to pay an R650 fee to have my unit swopped to my new car.<br> <br> i think that this is unacceptable, as i never paid this before. i will still be using the unit and service but not in the same car.<br> other companies do a swop out for free.<br> <br> my company deals with another big tracking company with over 12 cars and Net star does not do a swop out.
As per telephonic conversation, you have informed to to call you back at 15:00.
Kind regards
Denise
As per telephonic conversation, you have informed to to call you back at 15:00.
Kind regards
Denise
