BAD ********** COMPANY!

2019 I took a contract with Nestar via the dealership, which was not my choice. The car was repossessed by the bank due to issues beyond me. I called Nestar regarding the matter in 2020 to review and cancel my contract since I no longer had possession of the car. The said I should send an email, which was done, no response. I followed up with an email via my lawyer to tell them the nature of the case, which they chose to ignore. Now I have been sent me to the debt recovery, but not only that. A colleague of mine actually received a SMS from Nestar which is addressed to me, not sure how this is in regards to the POPI act. I am tired of trying to resolve this matter. My next step is to seek assistance from the OMBUDSMAN.