SO
Suzanne O
1 reviews | Active since Nov 2021
02 Aug 2023, 08:29
Bad Customer Service
I am trying to get a copy of my contract as I recently changed medical aids. No response to emails and you can't get through on the landline numbers. Hold and hold and cut off. Terrible customer service.
Helpful (0)
Replies (2)0
Replies (2)
Netstar's replyOfficial
02 Aug 2023, 08:37Hello Suzanne,
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note one of our trained consultants will be in contact with you for assistance.
Kind regards
Netstar
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note one of our trained consultants will be in contact with you for assistance.
Kind regards
Netstar
Netstar's reply02 Aug 2023, 08:37
Official
Hello Suzanne,
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note one of our trained consultants will be in contact with you for assistance.
Kind regards
Netstar
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note one of our trained consultants will be in contact with you for assistance.
Kind regards
Netstar
Netstar's replyOfficial
03 Aug 2023, 08:30Good day Suzanne,
We are pleased to let you know that your query has been resolved. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind regards
Netstar
We are pleased to let you know that your query has been resolved. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind regards
Netstar
Netstar's reply03 Aug 2023, 08:30
Official
Good day Suzanne,
We are pleased to let you know that your query has been resolved. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind regards
Netstar
We are pleased to let you know that your query has been resolved. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Kind regards
Netstar