Bad customer service and zero accurate logbooks.

I asked Netstar for my logbooks to submit for tax purposes. Auditor and I reviewed logbooks and for some reason, multiple times the Kilometres driven were just missing. sometimes for 2 days, sometimes for over a 100's of kilometres. I sent requests and they say they have asked I.T department to relook and send new logbook which they did and then the logbook is even worse. Again, sent email asking for assistance and the answer I get is, unfortunately this is what it is basically. They cannot give me any record further. So, reading this makes me believe, 1000's of people and I are paying for a tracking system and Netstar cannot account for multiple times that the vehicle was driven. they cannot account where the vehicle was between 2 different dates, so if this is the case and maybe the car got ******, they will have no clue where to even start looking for the vehicle. On new vehicle they added 2 systems because I think they are so worried about the #$%* device they put in, that they try cover by using 2 devices. People, be warned, think twice before using Netstar because even when vehicle is in your possession, they will not know where it is or how many kilometres are being driven.