LJ
Louise J
1 reviews | Active since Dec 2019
22 May 2020, 13:39
Bad customer service
I've been receiving harassing phonecalls from Creditworx regarding an up to date account with Netstar. I've contacted Netstar numerous times and they have assured me that they have instructed Creditworx to not contact me. The phonecalls continue. I can't speak to a manager at Netstar as Im put on hold for 15 minutes and then the call gets cut.Nobody return a call. I can't cancel the service or I need to pay a fine! This has now made me decide to not go with Netstar for my daughter's new car. Is there anybody that can stop this harassment for an up to date account???
Helpful (0)
Replies (3)0
Replies (3)
Netstar's replyOfficial
22 May 2020, 14:45Good Day Louise,
Thank you for your correspondence with Netstar,
Please email us all your details on the email address on our profile for urgent assistance.
Best Regards,
Netstar
Thank you for your correspondence with Netstar,
Please email us all your details on the email address on our profile for urgent assistance.
Best Regards,
Netstar
Netstar's reply22 May 2020, 14:45
Official
Good Day Louise,
Thank you for your correspondence with Netstar,
Please email us all your details on the email address on our profile for urgent assistance.
Best Regards,
Netstar
Thank you for your correspondence with Netstar,
Please email us all your details on the email address on our profile for urgent assistance.
Best Regards,
Netstar
Netstar's replyOfficial
22 May 2020, 16:56Thank you. We will contact you to assist.
Netstar's reply22 May 2020, 16:56
Official
Thank you. We will contact you to assist.
LJ
Louise J's updateReviewer Update
25 May 2020, 13:40I've just received another call from Creditworx!!! How can this be happening? I thought you were dealing with this???? There is now an added R126 because of an unpaid account as you have not removed anything from Creditworx.???????
LJ
Louise J's update25 May 2020, 13:40
Reviewer Update
I've just received another call from Creditworx!!! How can this be happening? I thought you were dealing with this???? There is now an added R126 because of an unpaid account as you have not removed anything from Creditworx.???????