KM
Kurt M

1 reviews | Active since May 2019

10 May 2024, 11:39

BAD COMPANY PRACTICES

I was being contatcted by Marcia Tutu about outstanding payment on tracker and I advised her I never take a tracker out with netstar and I actually have a tracker with Fidelity.I even asked why type car they have on syatem with tracker and she told me it was a Kia Sedona and I informed her that I had purchased a Kia Picanto and dont own a Kia Sedona. I even asked who at the dealership gave her my personal details and she never responded. And today I get a call from Hybrid Collections in regards to outstanding premium.

Clearly someone is not doing their work.

0
Replies (2)
Netstar
Netstar's reply10 May 2024, 11:49
Official
Good day Kurt 

Thank you for bringing this to our attention. We have noted your query and would like to further assist you. 
A consultant will contact you to further assist. 

Regards 
Netstar 

Best regards,

KM
Kurt M's update10 May 2024, 11:54
Reviewer Update
YOU PEOPLE ARE INCONENIENCING ME REALLY AND THIS IS PATHETIC CUSTOMER SERVICE HOW DO YOU HAND SOMEONE OVER THAT IS INFORMING YOU THAT THEY DONT HAVE A NETSTAR TRACKER AND PROVIDED THEIR DETAILS ARE TO WHO THEY ARE SERVICED BY