Bad bad bad service

Dear Hello Peter,<br> <br> This is my third complaint I filed with you. Altech Netstar took money from my bank account without my permission after not solving my problem yet. Natasha phoned me on the day of second complain and told me that the Accounts Manager will phone me back, up till now no one had phone me and now they deduct money from account as they are pleased. This is going to far now. They just wipe there ****s of to our customers and I did not request the tracker. The dealership did this not me. I don't want the tracker, they can take it out for my sake. PLEASE SORT THIS OUT FOR ME AS THIS GET OUT OF CONTROL NOW. I DID NOT MAKE ANY ARRANGEMENTS FOR DEDUCTING MONEY FROM MY ACCOUNT SO THEY JUST WENS FORWARD ADN DEDUCT IT.