RM
Rosilene M

1 reviews | Active since Dec 2016

16 Feb 2017, 14:27

BAD BAD BAD SERVICE

<p>I am sick and tired of trying to resolve issues with my fleet. </p> <p>They are quick to take your money but slow to assist. My Rep is totally useless and so is his boss...... I don't even have enough words to descibe how bad the service is. It seems that if you have a small business, they just don't care........</p> <p>Support services are just as bad as I had to phone 2 different departments and even though I sent mails aslo, the issue is stil not resolved.</p>

0
Replies (5)
Netstar
Netstar's reply16 Feb 2017, 15:50
Official

Good day Mr Mare

As per our telephonic conversation, I will investigate and I will revert to you with feedback.

Kind regards

Denise

Netstar
Netstar's reply20 Feb 2017, 09:44
Official

Good day Mrs Mare

As per our telephonic conversation, you have informed me to call you at 12h00.

Kind regards

Denise

Netstar
Netstar's reply20 Feb 2017, 13:51
Official

Good day Mrs Mare

As per our telephonic conversation, your colleague informed me you had left for the day. I did leave a message with her.

Kind regards

Denise

Netstar
Netstar's reply08 Mar 2017, 14:48
Official

Good day Mrs Mare

As per our telephonic conversation, this query has been resolved.

Kind regards

Denie

Netstar
Netstar's reply08 Mar 2017, 14:48
Official

Good day Mrs Mare

As per our telephonic conversation, this query has been resolved.

Kind regards

Denise