AM
Ann M
1 reviews | Active since Apr 2018
20 Oct 2023, 19:40
Awful Service 😡
I am so furious with Netstar, I cancelled their service in March 2023. They said I owe them money which I subsequently paid twice and sent a cancellation email. I have received numerous correspondence threatening me, this month I dealt with a Kamogelo who told me that the cancellation is with their legal department but guess what I have received not one but two mails threatening me of an unpaid bill.
Can some please tell me how can I get rid of this horrible company behind my back. I have worked very hard to have my name tarnished by people who do not want to accept that I don't need their services.
Regards,
Helpful (0)
Replies (1)0
Replies (1)Netstar's replyOfficial
21 Oct 2023, 08:23Good day Ann,
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Kindly note that this has been escalated to our Legal Department for further assistance.
Kind Regards,
Netstar
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Kindly note that this has been escalated to our Legal Department for further assistance.
Kind Regards,
Netstar
Netstar's reply21 Oct 2023, 08:23
Official
Good day Ann,
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Kindly note that this has been escalated to our Legal Department for further assistance.
Kind Regards,
Netstar
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Kindly note that this has been escalated to our Legal Department for further assistance.
Kind Regards,
Netstar
