AG
Ashleigh G

1 reviews | Active since Mar 2018

15 Oct 2020, 20:50

Appalling service - cars sold in February already

I have no words for this company... with regards to your appalling service we received. We advised that the car was sold in February of this year and we would like to cancel the contract, to date we haven't had any joy from Netstar, a company where I was once a staff member too. What happened to the Netstar where Dave was the manager for the operations room and Irene Tulsi head of customer care.

I would like to bring to your attention that I'm requesting a refund for all the months that you guys debited... i have never received such terrible service in my life... no one returns your calls - even when my wife send a call when she received your alert ... no one called - - - no wonder you couldn't trace my brothers car the night he was hi-jacked in 2006 - - - does your tracking systems even work

0
Replies (1)
Netstar
Netstar's reply20 Oct 2020, 14:29
Official
Good day Ashleigh,

Thank you for bringing this matter to our attention.

We will look into your problem and contact you at once.

Regards,
Netstar